Stoke-on-Trent City Council has revealed that nearly 1,000 of its tenants would really benefit from debt help have racked up between them rent debt problems of more than £3.6 million.
According to the council’s figures, a total of 9,521 tenants have rent arrears on council-owned houses. A total of £1.8 million is owed by 5,667 current residents, whilst 3,854 former residents owe a further £1.8 million. This means that on average per household, current tenants have rent debt problems of £318 each, whilst former tenants owe £467 each.
These figures are also a huge increase from a few years ago in 2006-2007, when the total amount of rent owed to the council was just £1.6 million.
The local authority itself is already strapped for cash, which has led to the launch of a new savings programme in which the council hopes to claw back £24 million by shutting care homes, cutting jobs and increasing council tax.
The council, which owns 19,000 houses at present, will now have to start sending officers to the houses of tenants who owe rent, to stop the arrears soaring and hopefully recover as much of the debt as possible.
Speaking of why this situation has occurred, the assistant director of housing services at Stoke-on-Trent City Council Val Bourne has blamed a new computer system which sent out warning letters to tenants with rent debt problems. She said:
“The connection with tenants was taken away. It became very much an automated process, made worse by a reduction in staff.
“Within days an officer will now knock on the door and talk to people about why they are not paying their rent instead of letting it drag on for weeks and become a problem they don’t want to face. We don’t want to evict people. We want them to keep their tenancies.”




